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Credit Card Testing Fraud

Credit Card Fraud is a growth industry.  Survey after survey shows that “card-not-present” fraud is a multi-billion dollar industry which shows no sign of slowing down.

Like all online merchants, we are not immune to the impact of this type of fraud, and we recently experienced an incident where our software was used by a fraudster in an illegal way – for what is known as Credit Card Testing Fraud.

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3 Ways To Master Calendar Scheduling Across Time Zones

Calendar scheduling across time zones can be challenging. It’s difficult enough finding a meeting time that works for everyone in the same city, let alone in different countries where factors like Daylight Saving Time further complicate matters. 

Automating your calendar scheduling can help remove the confusion from setting up meetings across time zones and make it easier for you to meet with clients or plan project meetings. 

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Simple Scheduling Tips to Improve Productivity

Getting the most out of your day can be challenging. For many of us, focusing on what’s important is often hindered by putting out fires, distractions and back and forth correspondence – especially when it comes to the seemingly simple scheduling of meetings. 

A little bit of planning and structure can help you move forward and achieve your daily goals. Leveraging technology to work more efficiently is a great move in the right direction. 

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Using Scheduling Software To Improve Your Customer Experience

According to respondents of a recent customer experience (CX) trends report, having to wait for a response is the number one frustration that customers have when interacting with a company. 

If your business has a support or customer success team, you’ll know how important keeping your customers happy is to your bottom line. But did you know that 70% of executives interviewed over the past two decades believe that customer experience is the highest strategic performance measure for operational success? 

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How Online Scheduling Can Improve Sales Team Productivity

We’ve previously shared our top tips for improving productivity. Now, we’re focusing on how scheduling can help sales teams do just that including trying out free online scheduling tools to see if it works for you.

Scheduling meetings requires a lot of back and forth. For high-performing sales teams with a long list of prospects to meet, this can add up to a lot of wasted time. The good news is that there are a host of free online scheduling tools that can do the job, like ScheduleOnce’s free 14-day trial.

Used correctly, online scheduling can help your team manage their time better and boost productivity.

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5 Time-Saving Tips For Busy Sales Teams

We’ve put together some advice to help you maximize your schedule, including using a scheduling app to manage your client bookings. 

For salespeople, time management can be an ongoing issue. Often you’ll find that you don’t have enough time in the day to meet with everyone you planned to. Intensive admin work can add to your frustration. How can you close deals when you can’t find a minute to make that final closing call?

In this article, we share some quick wins to help you find more time in your day.

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The 5 Golden Rules to Increase Bookings from your Website

Would you like to capture more leads from your website? OnceHub CEO Rami Goraly shares his golden rules for improving conversion from online scheduling. 

Using online scheduling has definite advantages over web forms. With a Booking page you’re not only capturing a lead’s contact details, you’re also capturing their time with a confirmed meeting. This signals sincere interest, fosters commitment, and shortens time to engagement. It means more qualified leads enter your funnel. 

Optimizing your Booking page reduces the bounce rate and lead spillage, and ensures you’re getting the most out of your online scheduling for maximum conversion. 

Let’s look at the five ways you can boost your Booking page and drive more leads down your funnel.

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5 Steps to Converting Lost Leads Into New Customers

Software for scheduling meetings like ScheduleOnce, can help recapture lost leads. Read on to learn how to bring cold leads back into the sales funnel.

Any salesperson will be able to relate to the following scenario: a lead visits your website and fills out a web form. You phone them, but they’re too busy to take your call. Or even worse – they don’t answer at all. When you send an email, you never receive a response. The likelihood that you’re going to lose that lead starts to sink in.

Losing leads is frustrating, but no shows and lost leads can be turned around. We’ve put together some proven tips including utilizing software for scheduling meetings to help you convert sales leads and meet your targets.

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How to use Online Scheduling for Support Sessions

OnceHub co-founder and CEO Rami Goraly shares his advice for customer success teams on how and when to use online scheduling for support queries.

For most support teams, client meetings count as a worst-case scenario. They’re time-consuming, usually form part of an escalation path, and create bottlenecks. Imagine if your team accepted online booking requests from every customer. Once you’ve scheduled an online booking with a customer, there’s an added risk of that generic booking link being misused to bypass your standard processes. This is especially problematic for tier-two specialists whose time needs to be carefully managed. 

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